Designed to provide credits towards the mathematical literacy requirement of the NQF at Level 2. The essential purposes of the mathematical literacy requirement are that, as the learner progresses with confidence through the levels, the learner will grow.

Understand the importance of information in a work context, organise, summarise and respond to information collected during your work activities from a variety of sources. Gain the capability to enter data into retrieval systems.

Become familiar with identifying assertive behaviour, realise the value thereof and practice some assertiveness techniques yourself. Understand the importance of assertiveness as an important tool to use to communicate effectively.

Gain the ability to draw up and manage your personal budget as well as the budget for a medium size company. Learn how to monitor and control activities against budgets, justify proposals for expenditure on projects and apply methods to grow the business financially.

Learn how to add value to the assessment process by ensuring candidates are ready to present well organised and complete evidence to registered assessors. Assist candidates who are competent in their field, but who may be unable to present coherent evidence for reasons unrelated to their skill area.

Learn how to optimise productivity in the workplace. Intended for all persons working as a supervisor in an organisational unit with the responsibility of measuring, improving and reporting on the productivity of that organisational unit.

Ensure employees can demonstrate knowledge of basic computers and put it into practice. Learn about the role of computers in the work place of today and understand the difference between computer software and hardware.

For managers in all sectors who are typically heads of departments, section heads or divisional heads, and may have more than one team reporting to them. Learn how to effectively develop, implement and review strategies and action plans for the division.

For managers in all sectors. Gain the ability of recognising team member performance, encouraging participation in decision-making, delegating tasks and reviewing decisions and the progress from delegated tasks.

Learn how to identify a conflict situation and communicate in such a way that the conflict can be resolved in a constructive manner. Demonstrate an understanding of different conflict situations in the workplace.